How Restaurants Can Partner with IRCTC for E-Catering Services

Indian Railway Catering and Tourism Corporation (IRCTC) is offering a lucrative opportunity for restaurants to partner with its e-catering service. By registering on the IRCTC e-catering platform, restaurants can serve train passengers who place food orders via the 'IRCTC Food on Track' app. This initiative aims to enhance meal options for travelers while providing a profitable business avenue for food vendors.

Benefits of Partnering with IRCTC

• Wider Customer Reach: Access a vast customer base of railway passengers across India.

• Increased Sales: Generate additional revenue by fulfilling orders from traveling customers.

• Brand Visibility: Get listed on the IRCTC e-catering platform and enhance brand credibility.

Eligibility Criteria for Restaurant Registration

To become an IRCTC food vendor, a restaurant must meet the following requirements:

• Must be a registered business with valid licenses (FSSAI certification is mandatory).

• Should maintain high standards of food safety and hygiene.

• Should have a proper kitchen setup to handle bulk orders efficiently.

• Must be capable of delivering food to designated railway stations on time.

Step-by-Step Guide to Registering on IRCTC E-Catering

1. Visit the IRCTC Vendor Registration Portal:

   • Go to the official IRCTC e-catering vendor sign-up page: IRCTC Vendor Signup

2. Fill Out the Online Application Form:

   • Provide essential details such as restaurant name, contact information, FSSAI license number, and station(s) where you wish to serve.

   • Upload required documents like business registration, GST certificate, and food safety compliance papers.

3. Verification and Approval:

   • After submission, IRCTC reviews the application and conducts a verification process.

   • If approved, the restaurant receives confirmation and further instructions on onboarding.

4. Start Receiving Orders:

   • Once onboarded, the restaurant is listed on the IRCTC e-catering platform.

   • Passengers can then order food via the 'IRCTC Food on Track' app, and the restaurant fulfills the order at designated stations.

Why Restaurants Should Register Now

With millions of passengers traveling by train every day, IRCTC e-catering presents an excellent growth opportunity for restaurants. By joining this initiative, food businesses can expand their reach, improve their brand presence, and increase revenue with minimal investment.

FAQs About IRCTC Restaurant Registration

1. How much does it cost to register with IRCTC e-catering?
There is no upfront registration fee; however, IRCTC may charge a commission on orders fulfilled through its platform.

2. What are the essential documents required for registration?
Restaurants need to provide an FSSAI license, GST registration, business registration documents, and bank details.

3. How long does the verification process take?
The verification process typically takes a few weeks, depending on the completeness of the submitted documents.

4. Can a restaurant serve at multiple railway stations?
Yes, restaurants can choose multiple stations based on their location and delivery feasibility.

5. How does the food delivery process work?
Once an order is placed, the restaurant must prepare and deliver the food to the designated railway station where the passenger is scheduled to receive it.

6. Is there any quality control or monitoring process?
Yes, IRCTC conducts periodic audits and ensures that restaurants comply with hygiene and food safety standards.

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