Rajiv Gandhi International Airport (RGIA), Hyderabad, has become the first airport in India to introduce a robotic food delivery service at boarding gates. Designed to make airport dining faster and stress-free, the AI-enabled robot delivers meals and beverages directly to passengers waiting at their gates, eliminating the hassle of queues.
How the Food Delivery Robot Works
Passengers can place their orders by scanning a QR code available at kiosks or directly on the robot as it moves around designated gates. They can browse digital menus from popular outlets such as Pista House, United Kitchens of India, and Minerva Coffee Shop.
After payment, passengers receive a one-time password (OTP).
The robot safely stores the food in compartments and delivers it to the correct gate.
Orders can be tracked in real-time via mobile phones.
Beverages are delivered in around 8 minutes, while full meals take about 15 minutes.
The robot has a 12-hour battery life, AI-powered navigation, and even interacts politely with passengers when moving through crowds. Remote-control support ensures smooth operation in case of technical issues.
Passenger Response
The service has generated excitement among travellers. Many passengers have been seen taking photos and sharing their experiences online. Beyond convenience, the robot has also added an element of entertainment to airport dining, making Hyderabad Airport stand out as a tech-driven travel hub.
Why Hyderabad Airport’s Initiative Matters
This collaboration between Refresh 24 Seven and GMR marks a major step in India’s aviation industry. With the launch of this robot at gates 33, 34, and 35 in the international terminal and gates 110 and 111 in the domestic terminal, RGIA is setting the tone for the future of airport dining in India.
The success of this pilot could lead to wider deployment across more gates and other airports nationwide.
Future of Airport Dining in India
Hyderabad Airport’s food delivery robot showcases how AI and robotics can transform passenger experiences. If expanded, this innovation could redefine in-terminal food services across India’s airports, offering both efficiency and novelty to travellers.
FAQs About Hyderabad Airport’s Food Delivery Robot
1. Which airport in India introduced the first food delivery robot?Rajiv Gandhi International Airport (RGIA), Hyderabad, is the first airport in India to launch a food delivery robot at boarding gates.
2. How can passengers order food from the robot?Travellers can scan a QR code at kiosks or directly on the robot, select their preferred outlet, pay online, and receive an OTP to unlock their food.
3. How long does it take for the robot to deliver food?Drinks are usually delivered within 8 minutes, while full meals take about 15 minutes.
4. Which food outlets are available for ordering?Popular outlets like Pista House, United Kitchens of India, and Minerva Coffee Shop are currently part of the service.
5. Will the food delivery robot be expanded to other airports?Currently, it is active only at Hyderabad Airport. However, based on passenger response, it may be introduced at other airports in India.